Your privacy matters to us. Please read this policy to understand what information we collect through this website and how we use it.
1. Who we are
This website promotes Mantra Mistara, a residential project by Mantra Properties (“Mantra”, “we”, “us”, “our”) at Sus, Pune, Maharashtra – 411 021, registered under MahaRERA No. PR1261012600816. This policy explains how we collect, use, share and protect personal information when you use this website or contact us through it.
2. Information we collect
Information you give us when you fill an enquiry, site-visit or call-back form, or contact us by phone:
- Full name
- Mobile number
- Email address
- Your preferred configuration (for example 2 BHK or 3 BHK) and the type of request you make
Information collected automatically when you browse the website, such as your device and browser type, pages visited, time spent, approximate location derived from your IP address, and the advertisement or link that brought you here (for example UTM parameters or ad click identifiers).
3. How we use your information
- To respond to your enquiry and share pricing, floor plans, offers and project updates for Mantra Mistara
- To schedule and confirm site visits
- To contact you by phone call, SMS or email about this project and related Mantra projects
- To understand how visitors use the website and to measure and improve our advertising
- To comply with legal, regulatory and RERA requirements
4. Your consent to be contacted
By submitting a form on this website, you consent to Mantra and its authorised representatives contacting you on the mobile number and email address you provide, even if your number is registered on the National Do Not Call (NDNC/DND) registry. You may withdraw this consent at any time by telling us that you no longer wish to be contacted (see “Contact us” below).
5. Who we share it with
We do not sell your personal information. We share it only as needed with:
- Mantra group companies and our sales and customer-relationship teams
- Authorised channel partners appointed for this project
- Service providers who help us run the website and communicate with you, such as hosting, CRM, telephony, email, analytics and advertising platforms, who may process data only on our instructions
- Government authorities, regulators or courts where required by law
6. Cookies and analytics
The website and the tools it uses may place cookies or similar technologies on your device to remember preferences, measure visits and evaluate advertising. You can block or delete cookies in your browser settings; the website will still work, though some measurement may not.
7. How long we keep it
We keep your information for as long as needed to respond to your enquiry, for any purchase or customer relationship that follows, and to meet legal and regulatory obligations. After that, it is deleted or anonymised.
8. How we protect it
We use reasonable technical and organisational safeguards to protect your information against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to protect your data.
9. Your rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may:
- Ask what personal information we hold about you and how it is used
- Ask us to correct, update or complete it
- Ask us to erase it where it is no longer needed
- Withdraw your consent to being contacted
- Raise a grievance about how your data has been handled
To make a request, contact us using the details below.
10. Third-party links
This website links to third-party services such as Google Fonts and the MahaRERA website. Their own privacy policies apply when you use them, and we are not responsible for their practices.
11. Children
This website is intended for adults. We do not knowingly collect personal information from anyone under 18.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its “Last updated” date.
13. Contact us
For questions, requests or grievances about your personal information, contact Mantra Properties:
- Through the enquiry form on this website
- Site address: Sus, Pune, Maharashtra – 411 021